Month: December 2009

Entrepreneur Profiles: Fashion Entrepreneur Sukara Sterling

Note: This post is the second in a new series called “Entrepreneur Profiles.”  These posts focus on an interesting entrepreneur who I’ve gotten to know and hopefully provide a window into their business that you might not otherwise find in a newspaper or magazine. Sukara Sterling is a young entrepreneur and friend who started her own clothing boutique on State Street.  This post is about her experiences with life after her store.

HI! my name is Sukara Sterling and I am a young entrepreneur. I opened up my very own clothing boutique when I was 21 years old on famous State Street in Madison,Wisconsin.  I named my shop after me, calling it Sukara Sterling.  I owned and operated it for nearly 5 years, closing it in July 2009.  After closing my store, I searched and searched for the right job, and was offered many, but I really realized I really wanted to be my own boss.

People always ask me “how did you go from growing up in the country to owning your own boutique at age 21?”  It all started at a young age.  I was always interested in fashion as a child.  I grew up in the country playing outside with my siblings, exploring abandoned buildings and playing in the Maribel caves. Being the outdoorsy child that I was, I somehow also had an interest in fashion.

I can remember making my first garment, I think in 4th grade. It was made out of a farm print fabric (I’d like to bring that look back….hahaha). Anyway, from there I continued to have an interest in fashion and also started to learn more about business. I remember buying my first business book as a Sophomore in high school and bringing it to class with me.  The book brought a ton of attention and lots of questions from the my teachers and students. I told everyone I wanted to own my very own clothing boutique. I definitely got a mixed response.  Some thought I could never do it and others gave me their full support. (Thanks to those who did ;).

Next, I graduated from high school and went on to college. Let’s just say I picked the wrong school and switched colleges a few times. Never finding my niche at school, I ended up dropping out, even though I loved fashion and had been able to choose to major in fashion marketing.

I had two major problems.  First, I had to pay all my bills through school, leaving me with hardly any time to study. I had two part time jobs and I was also a full time student.  My first job was as a waitress.  I loved that job, the money was good, and I had a blast running around the restaurant with my co-workers.  Some of the girls are now my life long friends, they were also college students at the time, and moved on to other things.

The second problem, and this one was a BIG one was, in class I would sit and think, “gosh why cant I just do this in ‘real life’, and skip the stuff I don’t need?” Well, that is exactly what I decided to do. The second part time job I had was at a clothing boutique called Lupe. The women who owned it wanted to get out of her lease and I saw this as a great opportunity to start my own store by taking over her lease.

That is exactly what I did. After a few weeks of getting everything needed together including taking out a small loan, I inked my name on the lease with a hefty monthly rent. I really wasn’t worried about how I would pay the bills, I just knew that it was what I wanted. For me when there is a will, there is a way.

I changed the name of the store to Sukara Sterling, restocked the store with my own inventory and was on my merry way for a great learning experience. Let’s just say I jumped into this.  I didn’t know much about business and only had read a few books. I went with the flow and learned what I needed to run a successful business and grew with my new company. I learned to do everything including, HR, Accounting, Taxes, Managing, Operations and my favorite the buying. I remember going to my first show for a buying trip in LA and having no idea what I was doing. I just nodded my head and agreed acting the part, they bought it. It worked.

A few weeks later I was ripping open boxes of new inventory, and reaping the benefits of checking out customers and making some cash. As a few years went on, I got bored with being in the same place; I needed more flexibility in my life, not to mention the economy decided to tank and sales were down. I saw this as the perfect time to sell out my inventory and move on with new ventures. Owning and operating the store gave me tons of experience and exposure and enabled me to be qualified for some pretty sick jobs. I closed in July of 2009 and attempted to move to Los Angeles. I made some money, learned a ton, but it was time to move on.

My beautiful sister is also an entrepreneur, running her own jewelry label out in LA.   She was lovely enough to fly home and road trip with me and my dog Benson across the country from Wisconsin to California. In California I was lucky enough to find some great job opportunities even though California’s unemployment rate is very high compared to other places. I was offered an office job and a job as a store manager for a fashion label, but, let’s just say LA is not my bag, so I turned down the job offers.

I found that it was great to visit, but decided it wasn’t right for me to be living there. Among other reasons, oddly enough I needed rain, and there was hardly any rain in California and bunch of other stuff I didn’t love. I packed up everything and came back to where I am from, still in search of my perfect place to live.  I was comforted where there was fresh rain and green cut grass in good old Wisconsin. I drove solo across the states in 36 hours.  If you drive straight through, it takes 30 hours. So if you do the math, you can see I slept little and only stopped when needed for gas. I slept once for 4 hours in the beautiful Rocky Mountains, waking up to a shiny dusting of snow. I loved driving across the country solo, it gave me plenty of personal one on one reflection time and thinking time, which I love.

I applied for jobs in several different states when I got back.  I still didn’t know where I wanted to have my home base. I was lucky enough to get job offers in several different states from several different companies. I was offered a job in Boston, but wasn’t ready for Boston.  Got offered a job in Chicago as Store Manager for a clothing line that I love, but I finally realized that I did not want to live in a big city whether it was LA or Chicago. Finally, I took a job in Milwaukee, working as store manager for a large clothing retailer.  I saw this as a huge opportunity because I would be managing a store that did $7mm  a year in sales, and it was a different path for me coming from my background in boutiques. However, that wasn’t for me either.

I realized that corporate America is really not my friend and I needed more freedom and flexibility in my life. That is when it dawned on me that I need to be doing my own thing again, fully running my own show. I decided I would look for some consulting work and quit when I found that.

Fortunately, my experience has given me a leg up in the harsh world of trying to find a job. The work came to me faster than I thought. I went in for an interview and I was on the payroll 5 minutes after my interview ended and immediately started working that same day. I am now currently working for a company called Madison Avenue Worldwide. This awesome couple who I adore dearly has given me a great opportunity. They were looking for someone to help them start a retail store from scratch. That is where I come in. I was hired to do exactly what I know how to do. Start a retail business. It is the closet thing to working for myself that I can get right now.

My job is to implement all the procedures and operations for a retail store that was just started called Fashion Playground. I am in charge of basically starting the store from scratch and getting it running and profitable. I am doing all the public relations, marketing, HR, writing the store manuals and implementing all the procedures and policy’s etc. for store operations. It is a great concept idea for a store where the kids get to come in and be their own designer for their own garment. I was recently informed that after I finish up with my current project with them, I get to start traveling for their other company and will be doing marketing and PR which I am really excited about. The owners of this business are very lovely and have given me the flexibility that I want and positive feedback that I was hoping for.  This jobs gives me a good mix of entrepreneurship and the steadiness of knowing I’ll have a paycheck.

While moving around and trying to figure out where I should live I also realized that I need to be a citizen of the world, because I love traveling so much. I do however, still want a home base but am not sure yet where that is going to be. I am thinking a mountain town somewhere, perhaps Big Sky, Montana where my brother lives or the northern west coast in Portland to join my friend Mrs. Tedford.

I’ve also learned that its kind of fun not knowing.  I like to go with the flow and see what happens because it keeps life more exciting. The moral of my professional life story thus far is that I would ultimately like to be fully running my own show from a laptop and a cell phone from anywhere in the world. In order to get to this point, I need to work hard and get my own business’s going.

In addition to working fulltime, I am working on a few other companies that I am starting, designing a fall 2010 clothing line, representing a clothing line outside of New Zealand called Federation as the USA and Canada rep, working with global summit (a non-profit that I helped found) and doing other consulting on the side. Hopefully it will all will pay off so I can get the lifestyle that I want and ultimately strive for!

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December Books

I read three interesting books in December.  All three of these books actually made me think, which doesn’t always happen.  The first two books were an amazing contrast and I think I wouldn’t have enjoyed them as much if I had not read them back to back.  Here’s my thoughts on my December books, Infidel, Three Cups of Tea and Soccernomics.

InfidelAyaan Hirsi Ali.  Infidel is one of the most powerful books I have ever read.  It is about Ali’s path from Somalia to the United States, with time spent living in Kenya, Saudi Arabia, Ethiopia, Germany and the Netherlands in between.  Without giving away too much of the book, Ali was born into the Somali clan system and was raised as a devout, conservative Muslim.  She faced incredible hardship during her life including living multiple war zones, abusive parents, female circumcision, forced marriage, an internal struggle with her religious beliefs, death threats and so much more.  Her story is so incredible that if it were written for Hollywood, you would think it was fake.

A little background.  When the Dutch filmmaker Theo Van Gogh was butchered by an Islamic extremist in broad daylight in the Netherlands, the terrorist stabbed a 5 page note to Van Gogh’s chest.  The note was addressed to Ali and included a fatwa, or holy order, calling on Muslims to kill her.  The books tells Ali’s life story that lead to this horrific conclusion.

While reading the book, I found myself questioning how anyone could believe in cultural relativism, especially if they read Ali’s story.  I see cultural relativism as a continuum.  On one end is the people who say “our values are right, other values are wrong.” The other end is people who say “all cultures are equal, we must respect their practices, as their values are as good as ours.” I’ve gone back and forth along the cultural relativism continuum for a long time now, but after reading Ali’s book, I am falling much farther toward the first end of the spectrum.  I think that my reading of cultural relativism is now something like this: I can understand why people have the values that they do in different countries, but I believe that there are universal human rights and truths that everyone should adhere to.  For example, I can understand how someone born in the rural, tribal hinterlands of Somalia could believe that female circumcision is the right thing to do, but I don’t believe it’s wrong to try to stop the practice.

I’m probably not doing a good job of explaining myself here, but I believe that Infidel is one of the most interesting books of the 21st century and potentially one of the most important.  I highly recommend Infidel.

Three Cups of Tea – Greg Mortenson and David Oliver Relin.  After reading Infidel, I dove right into Three Cups of Tea.  I had never heard this story, but after reading the book, came away inspired.  Three Cups of Tea is about Greg Mortenson’s quest to build schools and improve the quality of life for children, especially girls, in rural Pakistan and Afghanistan.

In 1993, Mortenson, an American, failed at summiting K2, arguably the world’s most difficult mountain to climb.  Mortenson got lost climbing back down to civilization and wandered into Korphe, a tiny mountain village in Northern Pakistan.  He was sick, tired and lost, yet the impoverished Muslim villagers nursed him back to health and gave him amazing hospitality.  After living with the villagers for about seven weeks, Mortenson was able to go back home ot the United States.  But before he left, he agreed to return and build the villagers a school to educate their kids, especially their girls.

Fast forward to 2009, Mortenson has built over 130 schools and countless clean water projects, women’s centers and self improvement facilities in rural Pakistan and Afghanistan.  His schools have educated over 55,000 children in an area where America is not all that well liked.  Mortenson has succeeded in helping these children by sheer personal grit, determination and amazing perseverance.  He has spent years in Pakistan and Afghanistan, braving some of the most dangerous places in the world, in order to help children get an education.  He believes that books, not bombs, will make the world a safer place in the future.

Mortenson is now one of my personal heroes because he has done so much good, without any official mandate.  Mortenson is a charity entrepreneur.  He has gone into an area that had a huge need and filled it as best as he could.  I truly believe that Mortenson deserves a Nobel Peace Prize and believe he will get one within my lifetime.  If you want to be inspired and read about one of the most amazing people on this Earth, read Three Cups of Tea.  I can’t recommend a book any more highly.

SPOILERS: After reading Infidel and Three Cups of Tea back to back, I really wanted to hear what Ali and Mortenson would think about each other.  By the end of Infidel, Ali believes that Islam needs to have a reformation because many of the core tenants of Islam advocate violence, oppression of women and a “backward” outlook toward the word.  She does not seem to believe that there are moderate Muslims, only religious Muslims and secularized Muslims.  The does not seem to believe in the concept of the “silent majority.” These ideas are completely understandable if you lived in her shoes and lived the life that she did.  They may even be completely correct, but I am not so sure.

Mortenson’s story seems to prove otherwise and provides signs of hope.  Although he is kidnapped by the Taliban and threatened by some religious Mullahs, the vast majority of people he meets are devout Muslims that are good people.  They are clearly not secular and are very religious, but do not have any problem with an infidel like Mortenson.  In fact, many of them are willing to put their life on the line to protect him.  Additionally, these rural Pakistani and Afghani Muslims are willing to educate their girls and the girls are willing to learn.  Mortenson’s example of how education can help people break free of poverty is incredibly powerful and I think Ali would agree that what he is doing is amazingly important.  I would love to be a fly on the wall if the two of them would ever have a candid conversation.

Soccernomics – Simon Kuper and & Stefan Szymanski.  Soccernomics is nowhere near as heavy as the previous two books, but is still very interesting.  Kuper is the author of Soccer Against the World, another book I read this summer, and is back at it again.  Soccernomics is the Moneyball of soccer.  The authors try to bring statistical analysis to the pitch, just like Michael Lewis did in Moneyball.  The authors tackle why England always seems to fail at major tournaments, which countries overachieve and underachieve and who will be successful in the future.

My favorite part of the book is the section about Olympic Lyon, currently one of the most successful clubs in Europe.  Just like Moneyball, the authors show why Lyon can be such a good club with limited resources.  Lyon goes against conventional wisdom and is incredibly active in the transfer market.  They have a stable front office and only buy players who are between 20 and 22 and are among the top 2-3 players in their country or are Brazilian.  Once the players sign with Lyon, the club spares no expense to help the players adjust to living in Lyon and French culture.  I found it amazing that other clubs, even the richest in the world (Chelsea, Man U, Real Madrid etc) don’t do this.  They simply sign the player and hope he is able to adjust.  Third, Lyon sell players as soon as they show any sign of deterioration and never try to sign center forwards, as they are the most over valued players in the transfer market.  If you liked Moneyball or like European soccer, Soccernomics is the book for you.

Note: If you are interested in donating to Greg Mortenson’s charity to build schools in Central Asia, check out the Three Cups of Tea website.

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Introducing Entrustet

It’s finally time.  I’d like to introduce you to my new startup, Entrustet.com.

The Entrustet informational site is live and ready for the world. I’ve been working on Entrustet.com for the past 14 months with my friend and co-founder Jesse Davis and have loved every minute.  Entrustet is a secure, organizational tool that brings together people like you, estate planning lawyers and the companies that provide online accounts and memberships. Entrustet allows users to maintain a secure portfolio of online assets, nominate heirs and manage asset distribution and deletion after their passing. Entrustet’s wide range of services allow you to organize and decide what happens to your digital assets, before your loved ones or your executor are faced with the unknowns and complexities of protecting your online legacy.

For example, you could use Entrustet to create a list of all of your important digital assets like your domain names, digital photos and online accounts and tell your heirs what you would like done with them when you die.  I know I want my digital photos to be preserved so that my heirs can have access to them once I’m gone.

My partner Jesse Davis came up with the idea while he was reading Thomas Friedman’s book The World Is Flat and we partnered up a few months later.  You can read more about how Jesse came up with the idea on our company blog, here. We have been working full time ever since and are excited to share what we have been doing with the world.  It’s been an amazing experience so far and we are excited to continue working to make Entrustet a success.  I’ve learned so much, met some great people and throughly enjoyed myself over the past 14 months.  I’m confident that it will continue!  Jesse and I would like to thank our Merlin Mentor team, our lawyers at Neider and Boucher, family and friends and everyone else who has helped us to get where we are today.

I invite you to check out our informational site and give us your feedback!  You can also find us on Twitter @Entrustet

Entrepreneur Profile: Wisconsin Relic Founder Bryon Shannon

Note: This post is the first in a new series called “Entrepreneur Profiles.”  These posts will focus on an interesting entrepreneur who I’ve gotten to know and hopefully provide a window into their business that you might not otherwise find in a newspaper or magazine.

Bryon Shannon is the founder of Wisconsin Relic, an apparel company that he started in January 2009.  Bryon graduated with a degree in Management and Real Estate from the University of Wisconsin‘s business school and started Wisconsin Relic while he was still a student.  He describes Wisconsin Relic as:

Wisconsin Relic is an apparel company that I started in January 2009.  It is a creative, colorful brand centered on shirt slogans that resonate with young people in Wisconsin. We sell clothing on our website, www.wisconsinrelic.com, as well as through stores such as the University Bookstore in Madison and Milwaukee.  Wisconsin Relic is a lifestyle brand providing premium quality apparel that celebrates the Midwest and its young pioneers.  We sell vintage, organic and Wisconsin Relic original tees at numerous outlets, as well as on WisconsinRelic.com.

Here are a few of Bryon’s shirts:

Nathan Lustig: How did you come up with the idea for Wisconsin Relic and why did you start the business?

Bryon Shannon: I got sick of walking around campus and seeing red and white Wisconsin t-shirts.  I knew I could design some pretty cool tees for kids in the state that would be more interesting than the traditional red and white Wisconsin shirts.  I’d consider myself a very creative and trend-savvy person and keep up to date on social culture through print media and online blogs, so I thought that I could do something based around Wisconsin.

NL: Did you have any experience before you started Wisconsin Relic?

BS: I didn’t have much experience starting a business, but during school, I had attended case study training at the Harvard Business School and competed in an entrepreneurship competition at the London School of Economics.  I got to travel to London and compete alongside other people interested in entrepreneurship and it was a good learning experience.

I had also worked at Abercrombie & Fitch and was a consultant to Fair Indigo Clothing Company and had done some graphic design and marketing for brands and had done a some modeling as well.  Earlier in college, I was the branch manager for a college focused magazine and newspaper that was just breaking into the UW market and I was a founding member of my frat.  Overall, I had a good foundation before I started Wisconsin Relic.

NL: Many founders of startups have some sort of an “ah-ha moment” either when they first get the idea for their company or after they’ve been in business that makes the business work.  Did yo have one and what was it?

BS: My biggest ah-ha moment was during Mifflin! (NL note: The Mifflin Street Block Party is an alcohol-fueled campus-wide block party that occurs each spring right before finals) Imagine an intelligent revelation coming from Mifflin, suprising!

Tons of people were coming to our website to buy Mifflin Street Block Party tees and that really helped raise awareness for our company and brand.

NL: So you had some initial success, what was the biggest challenge you had to overcome starting Wisconsin Relic?

BS: Managing money. You always assume that when you get a big sale you’ll make alot of money. When the University Bookstore ordered 300+ shirts, we got really excited, and then realized we needed to print and give them 300 shirts, and we weren’t going to get paid for a month, so cash flow all of a sudden became an issue. The hardest thing is having enough free cash on the side for the company and knowing what is a good investment for the company and what isn’t.

NL: Do you have any funny stories or amusing anecdotes about starting or running the company?  Do people ask you “when are you going to get a real job?”

BS: Haha, that question is most frequent question I hear these days. My great uncle owned his own sign company and said people always think being your own boss is easy because you can get away working just half a day. To that he said, “yes and I have to pick out what 12 hours that’s going to be.” Just shows that owning your own company is way more difficult than getting a “real job” which sometimes makes real jobs tempting, but sometimes not as rewarding in the end.

Funniest anectdote is getting called by Pabst Blue Ribbon’s Legal Deptartment with a threat to sue if we do not stop selling our Mifflin tee (It was inspired by the PBR logo). They laid off once they found out we were a student company, but it did make for a fun “limited edition” shirt.

NL: What is the most fun part of running your company?  The least?

BS: Being your own boss and being your own boss. You can do whatever you want, and make your business something you are really proud of and connect with, but also, there is no paycheck and no one above you telling you to get up and do something when it gets rough, so there is alot of responsibility.

NL: What/who has been the biggest help to you and your company?

BS: Financially Allen Dines at the University’s Office of Corporate Relations, and the Student Business Incubator for grants and office space respectively. Also my parents for helping fulfill online orders and supporting my ideas.

NL: What are three websites you check everyday?

BS: nyt.com, concreteloop.com, everyoneisfamous.com, hypem.com

NL: What advice would you give to someone who is thinking about starting a startup?

BS: As Richard Branson said, “Screw it, just do it,” and then stick with it. It is so difficult to actually bring yourself to action, and then once you do, you will encounter so much opposition, so many obsticles that you want to toss the business sometimes, so you’ll need alot of determination.

NL: Thanks for taking the time to answer my questions.  Do you have any other interesting stories, facts, advice to share?

BS: No problem.  I’d tell people to join networks, ie. Capital Entrepreneurs, and share ideas and resources. It makes business easier and more interesting.

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