Florence Frech, Leal: Bringing Data-Driven Customer Engagement to Latin America, Ep 114

You can now find the full show notes of the Crossing Borders podcast on LatamList.com’s new podcast section. I’ll still post the audio of the podcast on my blog and I’m planning to start writing more again on my blog, like I used to.

Subscribe to the LatamList Weekly newsletter to get updated on the week’s top tech news and stories from the region.

Thanks for listening to Crossing Borders all these years! If you have any feedback or questions, please feel free to reach out here, or contact me on social media.

Outline of this episode:

  • [1:37] – About Leal
  • [3:11] – Customer engagement in LatAm
  • [6:33] – Growing up in El Salvador
  • [9:05] – Becoming an entrepreneur
  • [13:12] – Leaving a stable job
  • [15:04] – Florence’s inflection point
  • [17:52] – Understanding the problem first
  • [20:04] – The initial product
  • [22:25] – Leal’s use cases
  • [25:17] – Raising money 
  • [26:37] – Advice to other entrepreneurs
  • [29:31] – Books, blogs, & podcast recommendations
  • [32:00] – Advice to Florence’s younger self
  • [33:23] – What’s next for Leal?

Show notes on Latamlist.com.